3.4 out of 5
17 reviews on Udemy

Microsoft Dynamics CRM Administration

Thriving as a new CRM Administrator
Jon Capps
85 students enrolled
English [Auto]
Customize the security model in CRM
Implement the auditing capability in CRM
Configure the various settings in CRM
Add users and create teams
Work with email and queues
Create solutions to backup security roles

Microsoft Dynamics CRM is a web application that sits on top of the Microsoft Technology stack and includes a variety of other servers and roles – Active directory, SQL Server, Exchange Server, and  SharePoint Server to name a few.  CRM is a business application that embraces end user customization and can change rapidly in response to business needs.  These customization’s are deployed via a Solution file. 

This course will give you a foundation in Microsoft Dynamics 365 CRM Administration and provide you with the information you need to handle the day-to-day administrative details.  Each Solution will have its specific needs and each organization will have it’s own way of handling it.  While a CRM Administrator’s role can vary widely from one organization to the next, this course focuses on the key areas that are common to all solutions.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
3.4 out of 5
17 Ratings

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3 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
Microsoft Dynamics CRM Administration
$49.98 $41


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